SERVICE FEEs

Generally the fee covers all aspects of the assessment and medico-legal report. All clients are required to sign a costs agreement which outlines additional fees that may apply.

Generally additional fees pertain to travel time, court appearances and obtaining medical records. Please ask our team for a copy of our costs agreement.

For all medico-legal appointments, where you have been referred by your solicitor or other person for an assessment and report, fees are payable immediately prior to your assessment session. We accept American Express, Visa, MasterCard, EFTPOS or cash, Unfortunately we do not accept cheques.

From time to time solicitors prefer to take our fees into their trust account. This must be arranged prior to your assessment. 

Generally treatment fees are for a "treatment hour" which includes 45 minutes of face to face time with the clinician with an additional 15 minutes allowed for the clinician to write notes and make referrals.

Treatment fees remain the responsibility of the patient and are generally payable immediately after the treatment session.

Payment is made at the conclusion of your session. We accept American Express, MasterCard, Visa, EFTPOS or cash. Unfortunately we do not accept cheques.

Please note our cancellation policy for non-attendance at, or cancellation at late notice of, appointments.

We accept Legal Aid referrals on a case by case basis. Please contact us if you or your client requires a medico-legal report at Legal Aid rates.

For eligible patients we accept payment directly from NDIS managed plan provider services. Please note that patients are responsible for all fees until finalised by their relevant provider. 

Please contact us prior to your session if you wish to have your fees paid by your NDIS managed plan provider.

For eligible patients we accept payment directly from the insurer. Please note that patients are responsible for all fees until finalised by their relevant insurer. 

Please contact us prior to your session if you wish to have your fees paid by your insurer, but please note that insurers generally require a letter from us outlining a proposed treatment plan. This means that often the initial assessment session is not covered by your insurer.

Depsypher Mental Health Services offer assessment and treatment to full fee paying patients. Our fees are not covered in full by any Medicare rebate. If you have been referred by your GP under a mental health care plan or for an assessment with our psychiatrist, full session fees apply and must be paid at the time of your assessment. Please speak to our reception team for information about Medicare rebates and referral information. 

At Depsypher we do not believe in passing on credit card surcharges. It is much more convenient for us to be paid by card rather than having to visit the bank to deposit cash. Accordingly when you pay in the office, or via our aut we do not apply a surcharge.

However, if you choose to pay your invoice via the online software there is an automatic surcharge applied to your invoice. To avoid this we recommend making a bank deposit (details on the invoice) or attending the office to pay in person.